Werner Kannenberg (back row, centre), BMJV, and Iwona Husemann (on his right), NRW Consumer Organisation, pictured with participants in the exchange of experiences
Werner Kannenberg (back row, centre), BMJV, and Iwona Husemann (on his right), NRW Consumer Organisation, pictured with participants in the exchange of experiences
Tunisia

On 29 and 30 October 2019, the IRZ, together with the Tunisian consumer protection authority, organised the first exchange of experiences on consumer protection in the Tunisian and German legal systems. The event was aimed at Tunisian consumer protection workers. It took place within the framework of the institutional funding provided by the German Federal Ministry of Justice and Consumer Protection (BMJV).

Werner Kannenberg, Head of the Consumer Rights Enforcement department at the BMJV, and Iwona Husemann from the Consumer Organisation for North-Rhine Westphalia, represented the IRZ as experts at the talks. They discussed the following topics, amongst others, with the participants:

  • Consumer protection mechanisms in Tunisia and Germany
  • The role of civil society in consumer protection
  • Innovations in legal and economic consumer protection
  • Consumer protection and food safety

During the talks, the significant differences between standards of consumer protection in Germany and Tunisia soon become clear. In Tunisian consumer protection, food safety and the implementation of health standards are currently given a very high priority. The participants were therefore very interested in the structures of consumer protection in Germany and the possibilities that are available in Germany for exercising consumer rights. The new model declaratory action in Germany was also the subject of lively discussions.

This first exchange of experiences on consumer protection was a great success. The many participants from regional offices of the Tunisian consumer protection authority will share knowledge gained from the event far beyond the capital city. They also made the most of the opportunity to network with one another.

The subject of consumer protection will be discussed further next year within the framework of the Memorandum of Understanding on a working programme for cooperation between the BMJV and the Tunisian Ministry of Justice.

Morocco