IRZ expert Dr. Dorothee Weckerling-Wilhelm (centre), head of department at the German Federal Ministry of Justice and Consumer Protection, with IRZ head of section, Sidi Mohamed Khairy (left) and IRZ project manager Asma Dhib
IRZ expert Dr. Dorothee Weckerling-Wilhelm (centre), head of department at the German Federal Ministry of Justice and Consumer Protection, with IRZ head of section, Sidi Mohamed Khairy (left) and IRZ project manager Asma Dhib
Jordan

On 5, 7 and 12 October 2020, the first exchange of experiences on “Consumer protection: mechanisms and challenges” was organised by IRZ in partnership with the Jordanian Ministry of Industry and Trade. The online conference was supported by the German Federal Ministry of Justice and Consumer Protection (BMJV).

Jordanian representatives from the Ministry of Industry and Trade and from the Jordanian National Society of Consumer Protection took part in the conference. IRZ head of section, Sidi Mohamed Khairy, welcomed the participants on behalf of IRZ. Ali Talafha, Assistant to the Secretary General for Regional Affairs and Director of the Jordanian National Society of Consumer Protection, represented the Jordanian side in welcoming the participants.

The following IRZ experts took part in the exchange of experiences:

  • Dr. Dorothee Weckerling-Wilhelm, Head of the “Consumer Information, Food Legislation and Product Safety” Department at the German Federal Ministry of Justice and Consumer Protection
  • Dr. Arnd Weishaupt, a judge at the Higher Regional Court of Düsseldorf
  • Dr. Oisin Morris, a judge at the Local Court of Hamburg-Wandsbek

During the three-day online event, the participants discussed various topics, including:

  • The structures, developments and challenges involved in consumer protection in Germany and Jordan
  • The challenges involved in implementing consumer protection regulations
  • The potential for consumer protection in online retail and on social media
  • Mechanisms for establishing material defects, deficient services and the extent of damage, as well as calling upon expert witnesses in legal disputes

Jordan has been undertaking reforms in the field of consumer protection since the 1990s. In June 2017, the first consumer protection legislation came into force. This led to the establishment of the Jordanian National Society of Consumer Protection. The main role of the society is to provide an executive function, as well as monitoring the implementation of the law. Having operated until now as part of the Ministry of Industry and Trade, the society is due to be dissolved and reformed as an independent authority under the direct rule of the Jordanian government. In future, the society will also work on further reforms, including improving the legal framework in this field.

The participants made the most of the conference to hold lively discussions and an intense exchange of experiences with the experts. The Jordanian partners of IRZ from the Jordanian Ministry of Industry and Trade are extremely interested in holding further expert talks and in continuing the cooperation in this area.